Alex Marositz talks about screen reader use and the lack of progress of accessibility on the web

Alex says that “running into the same barriers every time a new platform or app is released is very frustrating. It’s realizing some of my students are struggling with the same kind of issues I was struggling with 30 years ago when I was a student.”



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Transcript

Nic
Hi, I’m Nic Steenhout. And you’re listening to the accessibility rules soundbite, a series of short podcasts where disabled people explain their impairments and what barriers they encounter on the web. As usual, transcripts are available for this episode and all other episodes at the time of publication from the website at https://a11yryules.com. Thanks to Fable for sponsoring this show. Fable is a leading accessibility platform powered by disabled people. Fable moves organizations from worrying about compliance to building incredible accessible user experience. They do that through product testing, and custom courses. You can learn more about how Fable can work for your team at https://makeitfable.com/nic. Today I’m talking with Alex Marositz. It’s Hey, Alex, how are you?

Alex
Hi, good morning.

Nic
Good morning. So you reached out and you said after I asked you said yeah, I’m game to have you ask me some questions. So here’s my first question. What is your disability or your impairment, Alex?

Alex
Well, yeah, I guess I am blind. And I use a screen reader and electronic Braille display to access the computer and the internet. A little bit about me is I spent 12 years teaching assistive technology and access technology and training students to use it in the in the community college system. And then I spent the last three years doing accessibility audits and testing for accessibility and kind of handling the compliance piece. And then about four days ago, I started a new job, which is exactly why I reached out to yo. I was kind of going through a little bit of a switching roles a bit coming back to the community colleges, and I had some some time on my hands and just was participating in the accessibility community overall. So aside from that, I do write for the top tech tidbits flying blind website and participate in some of the other accessibility spaces. I’d say kind of just throughout my career, you’re right, kind of the basis of that was having to learn accessible technology, and how to use a screen reader and mix sort of Braille and auditory learning styles. But that’s on the computer now.

Nic
I’m going to get away from my usual questions, because you are the right person to ask this. I’m going to circle back to my other questions. But as someone who has done education and teaching people how to use screen readers for for good portion of time. And as someone who has also worked in the accessibility field, what would you say your top one or two tips for people doing accessibility testing fairly new to it? What would you say the two top tips are for someone looking to learn how to use a screen reader for testing if they are sighted users?

Alex
You know, that’s a good question. And I can only tell you what’s kind of helped me, and I feel has kind of set me apart in that space is try to find some time engaging in an activity that you enjoy doing or something like that. Volunteer in some way with an organization that involves disabled people in some way. So I don’t know if that means volunteering at an at a youth camp sports camp for persons with disabilities or find something in your area and actually just get to know you know a little bit about the culture and the lives of the people whose work you’ll be impacting moving forward. And I just I can’t tell you how valuable that is interacting with students every day for 12 or 13 years really gave me sort of a unique perspective and also just kind of oriented the work that I was doing in a better way. You know, knowing what WCAG standards for example are going to impact which folks is a little bit easier to understand when you when you’ve met them when you when you’ve met them in a social space for example, like I kind of said rather than just understanding it from from the standards themselves and and why they matter and so forth type documents.

Nic
I actually love that. I have… Here I am asking for a tech tip and youre really flipping things over the head in a way that I really love is, if I paraphrase you, learning how to use a screen reader is not so much about tech and how you use a screen reader. It’s about understanding the culture, and the lives and experiences of people who use screen readers, because I guess you can learn the tech, but unless you understand the people who use the tech, it’s not really going to be as useful as it could be,

Alex
You know, and just an example that comes to mind, and it’s not a great one, but we’re just talking here, you might work for a company that does simulations of flying cockpits kind of thing, you know, that you might not think that accessibility is very important, right in your work until you maybe join a social group and realize, you know, there are screen reader users who are interested in this field, and, and so forth. And, and just knowing that your work actually matters just as much as in that space, as it does in a banking app, or, or something that we all know that everybody needs to, you know, access.

Nic
So coming back to the usual shedule of my show, what would you say for you personally, as a screen reader user, what’s your biggest barrier, or your biggest pet peeve on the web?

Alex
You know, okay, I’m glad you use the word pet peeve, a little bit because I kind of flipped the answer around a little bit, from barrier to frustration. And I did that, because I think, you know, we kind of know what some of the barriers are in this space for a screen reader user, right? We know about, you know, using color to identify errors on a form, right? We know about, you know, alternative text on buttons and charts and, and to an extent, images as well, you know, and we kind of do know about what makes what would make if you’re a screen reader user, if there’s if there’s no keyboard access, then that’s going to present an absolute barrier, right to your web application. So I think since we kind of already knew that, I think I’m just gonna share kind of what my frustration is. And in that, when on new platform, a line of business application or entertainment website, that sort of video or what have you, ticketing application. Social media is obviously in the news right now quite a bit with new social media platforms out there, running into the same barriers, every time a new platform is released, is the biggest frustration that I think I have on the web. I come from the education space, right. So just kind of the example I had here was just realizing that a student is struggling with some of the same things that I struggled with 30 years ago on a website, right?

Nic
Yeah.

Alex
Every time you come up with a new application, you know, we seem to make the same mistakes again. And that kind of leads me into my, the your third question, which is what message would I share moving forward right?

Nic
Yeah.

Alex
And that is participate, you know, if you find out something new, really participate in the accessibility space in any way that you can, whether it’s coming on a podcast like this, sharing something on Twitter, joining the a11y Slack channel, which is where you and I met, right?

Nic
Yeah.

Alex
And just participate and share, take the time to learn, but also just share tips and really just participate and be active in the community. I think that that’s the only way we’re going to prevent repeats of the same accessibility barriers throughout, you know, new products and things like that.

Nic
I love that: Participate, get involved. That’s a fantastic message to end the show on. Alex, thank you so much for your sharing your experiences and your thoughts, and we’ll see you around the web.